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TERMS & CONDITIONS
Check-in and Check-Out Time for United Continents
Group Houseboats :
Check In Time: 1400 Hrs.
Check Out Time: 1200 Hrs.
Pets Policy:
Pets are not allowed except in case of guide dogs.
Reservation &
Booking Procedure :
We accept all bookings via Phone calls /
Emails / Fax
a) Name & Code of Package
b) Date of Travel along with Number of Persons Adults / Children with
Age if any
c) Name & complete Address with Telephone numbers of Persons
travelling.
Payment Terms:
e) After our confirmation Clients / Guest
need to Deposit 100% Advance or as advised in our Bank Accounts as
mentioned
UNITED CONTINENTS GROUP
A/C : 025-2010-10-000-4168 (CURRENT ACCOUNT)
BANK : JAMMU AND KASHMIR BANK
AIR CARGO BRANCH, SRINAGAR
IFSC: JAKA0AIRCAR
OR
UNITED CONTINENTS GROUP
A/C : 029-4202-000-1097 (CURRENT ACCOUNT)
BANK : HDFC BANK
LAJPAT NAGAR BRANCH , NEW
DELHI
RTGS / NEFT IFSC : HDFC0000294
SWIFT CODE : CHASUS33
SWIFT CODE : HDFCINBB
(F) After
Depositing the Amount Kindly Email / Fax us the details for our Accounts
Department to verify, and reconfirm your bookings. (Please refer our
Contact us page for the same ) . We
shall not be responsible for any bookings where in we don't receive the
confirmation of payment from our Clients. Please do send us the deposit
details to avoid any last minute inconvenience.
Cancellation Policy:
10 Days Prior to Check In: No
Cancellation Charges.
09-7 Days Prior to Check In: 30%
of the full amount would be charged as retention.
6-3 Days Prior to Check In: 50% of
the full amount would be charged as retention.
72 Hrs Prior to Check In / No Show: 100%
of the full amount would be charged as retention.
No refunds are given for early departures
or no shows.
NOTE :
The
cancellation Message should be communicated by Email /Fax ONLY in
Written.
Lost Items
United Continents Group is not responsible for lost or left items,
valuables or damage within the premises or parking.
Our liabilities & limitations
All efforts will be made sincerely to maintain the contract made by our
organization with its customers but there are always possibilities of
certain Items like airfares, entrance fee at the monuments or drastic
increase in fuel costs etc. getting more expensive without any notice from
the Govt. authorities. In such conditions, the difference in the cost would
be borne by the customers. United Continents Group , Srinagar act only in
the capacity of agent for the hotels, airlines, transporters, railways &
contractors providing other services & all exchange orders, receipts,
contracts & tickets issued by us are issued subject to terms & conditions
under which these services are provided by actual suppliers.
All itineraries are sample itineraries, intended to give you a general idea
of the likely trip schedule. Numerous factors such as weather, road
conditions, the physical ability of the participants etc. may dictate
itinerary changes either before the tour or even after the commencement of
the tour. We reserve the right to change any schedule in the interest of the
trip participants safety, comfort & general well being.
Our rates are based on the prevailing rates as negotiated by us with the
hotels, airlines etc. Hotels and Airlines retain the right to modify the
rates without notice. In case of such changes the rates quoted before the
modification, can be changed by us according to the modifications by hotels
or airlines. All hotel bookings are based on usual check in and check out
time of the hotels until unless indicated in the itinerary.
We shall not be responsible for any delays & alterations in the programme or
expenses incurred – directly or indirectly – due to natural hazards, flight
cancellations, accident, breakdown of transport, weather, sickness,
landslides, closures/blockades due to political unrest or any such
incidents.
We shall not be responsible for any loss, injury or damage to person,
property, or otherwise in connection with any accommodation, transportation
or other services, resulting – directly or indirectly – from any act of GOD,
dangers, fire, accident, breakdown in machinery or equipment, breakdown of
transport, wars, civil disturbances, strikes, riots, thefts, pilferages,
epidemics, medical or defaults, or any other causes beyond our control.
We do not have any insurance policy covering the expenses for accident,
sickness, loss due to theft, or any other reasons. Visitors are advised to
seek such insurance arrangements in their home country. All baggage's &
personal property/s at all times are at the client’s risk. Our transport is
certainly Insured as per Indian Motor Vehicles Act and claims, if any, will
be made as per the rules of the Insurance Companies in Indian Rupees.
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